Effective April 11, 2026 · Last updated April 11, 2026

Refund Policy

This Refund Policy is part of and governed by our Terms of Service.

Overview

Refunds are available based on the stage of your case. Once a notice has been accepted for printing and mailing by our provider, refunds are not possible. Please review your notice carefully before approving.

Full Refund Available

• Payment completed, notice not yet generated — full refund
• Notice generated, not yet approved for sending — full refund
• Technical failure or duplicate charge — full refund. Contact us with details.

No Refund

• Notice approved and accepted for mailing — no refund once submitted to LetterStream

Follow-up Notice

For products including a follow-up notice, refund eligibility applies independently to each notice based on its current stage.

Processing Time

Approved refunds are returned to your original payment method within 5–10 business days.

How to Request

Email support@justowed.com with your account email, case reference number, and reason. We respond within 3 business days.

Chargebacks

Please contact us before initiating a chargeback. We reserve the right to dispute chargebacks with evidence of service delivery.